Last updated 14 October 2026
Delete your account
You can delete your LMRS account at any time from inside the app. Technicians can delete their LMRS Partner account by writing to us.
Delete it in the app
- Open the LMRS app and log in.
- Go to Account.
- Tap Delete account and confirm.
Technicians, or if you can't open the app
Write to [email protected] from your email, or with the mobile number on the account. Say whether it is a customer or technician account. We may ask you to confirm with a one-time code, so no one else can delete your account. We complete the request within 30 days.
Before you delete
- Open repairs, deliveries and sell requests must be finished or cancelled first.
- Technicians must settle any cash in hand. Earnings already due are paid out to your account first.
- Warranty on past repairs ends with the account, because the warranty card lives in it.
What is deleted and what is kept
| Deleted | Kept (and why) |
|---|---|
| Your profile, name, saved addresses, push tokens, wishlist, saved settings, and technician ID documents and location | Order, invoice and payment records, for as long as tax and accounting law requires (generally up to 8 years). They are kept separately and not used for anything else. |