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Last updated 14 October 2026

7-day repair warranty

Every LMRS repair comes with a 7-day warranty on the part we fitted and the work we did. Your warranty card is saved in the app with the order, so there is nothing to keep or print.

What is covered

  • The same fault coming back on the part we replaced or repaired, within 7 days of the repair being completed.
  • A part we fitted turning out to be faulty.
  • A problem caused by the way our technician did the work.

What is not covered

  • New physical damage after the repair, such as a drop, crack, bend or pressure on the screen.
  • Liquid damage after the repair.
  • The phone being opened or repaired by anyone else after our repair.
  • Faults in other parts of the phone that we did not repair.
  • Software, data or account problems, unless the repair itself was a software repair.
  • Water-damage repairs: because liquid can keep causing corrosion, these are covered only for the specific part we replaced.

How to claim

  1. Open the order in the LMRS app and raise a warranty claim, or write to [email protected] with your order ID.
  2. We arrange a technician visit, usually at a time that suits you.
  3. If the claim is covered, we repair it again at no cost. If we can’t fix it, we refund what you paid for that repair.

Your other rights

This warranty is in addition to your rights under the Consumer Protection Act, 2019, not instead of them. LMRS is operated by To be added: registered business name, with its registered address at To be added: registered address.

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